Terms and Condition

Revision Policy

Revisions are included based on the selected package. Clients may request amendments, and we will revise the design without additional charges as long as the original concept and scope remain unchanged. Standard revision turnaround time is up to 48 hours, depending on project complexity.

Refund Policy

Refund requests are handled based on project stage:

If a refund is requested before the initial design concepts are delivered, a partial refund may be issued after deducting a standard processing fee.

Once initial design work has started or concepts have been delivered, refunds may not be applicable, depending on the progress of the project.

All refund requests must be submitted through our support team for review. Each case is assessed individually based on project status and work completed.

We encourage clients to stay actively involved during the design process to ensure the best possible results.

Satisfaction Policy

We aim to deliver high-quality designs aligned with your brief. Revisions are provided to improve the final outcome within the scope of the selected package.

Delivery Policy

Project timelines are estimated based on scope and complexity. Delivery time may vary depending on revisions and client feedback.

Standard revision time: up to 48 hours

Timelines may adjust based on project requirements

Final files are delivered in agreed formats upon completion Clear communication from both sides helps ensure timely delivery.

Customer Support

We provide customer support to assist with queries related to your project. Our team aims to respond promptly during working hours.

Record Maintenance

Final project files are archived after delivery. Clients may request file copies if needed, subject to availability.

Communication Policy

All official communication is conducted through our verified channels listed on our website. We are not responsible for any communication received from unofficial sources.